To secure your reservation at Ndole Bay, we require a minimum 2-night deposit within 7 days of booking.
If you are booked on a charter package, full payment is required within 7 days of confirmation. This will be stated upon booking confirmation. Please ensure Proof of Payments are emailed in advance to your arrival.
We encourage clients who do not wish to carry large amounts of cash with them to make a bank transfers PRIOR to arrival, this means you can do any or all activities without worrying about if you have enough cash to cover your stay once you arrive.
Cancellation Policy
In the unfortunate event you need to cancel your stay, please note the below;
Cancellation received 90 - 31 days prior to arrival : 50% cancellation fee,
31 - 0 days: 100% cancellation fee.
Final bills can be settled in cash upon departure (Zmw or USD. We cannot accept USD notes lower than $50 denomination, must be unmarked and no older than 2017).
Please be aware that all boat and charter payments must be paid in full prior to your arrival or else we cannot offer you this service.
Please inquire upon booking.